Working With Survivors of Trauma

Compassion, clarity, and patience in every interaction.

Commitment

Many of the people who reach out to this project—including its founder—live with post-traumatic stress and related conditions. Communication after trauma can be difficult: words may come out fragmented, delayed, or emotionally charged. At Onion Madder, those realities are not punished or pathologized—they are respected.

Communication Policy

We take special care when corresponding with survivors of PTSD, harassment, or institutional abuse. Every message is read with context and compassion. If an intake message is emotional, incomplete, or written in distress, it will still be accepted and reviewed. No one is expected to present their story in perfect language.

• All communications are handled with confidentiality and respect.
• Emotional or unstructured statements are valid forms of testimony.
• Clarifications may be requested later—but your first message is always enough to begin.
• We will never reject or ignore a contact because of tone, urgency, or trauma response.

Why This Matters

Bureaucratic systems often misinterpret trauma-affected communication as aggression or incoherence. This project was created in direct response to that injustice. Every survivor deserves to be heard without fear of being labeled unstable for telling the truth.

Our approach emphasizes transparency and verification without retraumatization. Information is treated as evidence of experience, not as a test of composure.

How to Reach Us

If you are a survivor, advocate, or witness wishing to share information, you may contact us at: contact@onionmadder.com.

You are welcome to write in your own words, in your own time. Short messages, drafts, or voice-to-text entries are all acceptable.

Access to justice begins with being believed. Every message matters. Every voice is welcome here.